APStylebook.com Help Center

Existing orders

Already placed an order? More information about existing orders is available here.

What is the status of my order?
If you ordered a print Stylebook on apstylebook.com and provided a valid email address when you placed your order, we will send you a confirmation email fro...
Tue, Feb 9, 2021 at 6:25 PM
Need a copy of a receipt or invoice
If you provided a valid email address when you placed an order on our website, you should have an email from help@apstylebook.com with receipt details, incl...
Tue, Feb 9, 2021 at 6:01 PM
Getting sales tax removed for tax-exempt organizations
If you were charged sales tax on an order you already placed and your organization is tax-exempt, please submit a support ticket (https://help.apstylebook.c...
Tue, Dec 22, 2020 at 3:13 PM
Credit card auto renewals
If you set up your digital subscription to automatically renew each year and get the lowest available rate for your subscription, you can check the status o...
Mon, Dec 14, 2020 at 12:08 PM
What is this charge on my credit card statement?
If you have a charge on your credit card statement from APSTYLEBOOK.COM, that is from a purchase on APStylebook.com for spiral-bound Stylebooks or a subscri...
Thu, Feb 11, 2021 at 5:53 PM
My order is "pending" – what does that mean?
Orders listed as "pending" have been placed, but require additional processing to complete. If your subscription order status shows as "p...
Tue, Feb 9, 2021 at 6:27 PM
My order status is "processing" – what does that mean?
If you ordered a print Stylebook on apstylebook.com and provided a valid email address when you placed your order, we will send you a confirmation email fro...
Thu, Feb 4, 2021 at 4:39 PM
I need to cancel an order
We can refund purchases of digital products up to 30 days after the purchase. Please let us know why you are canceling, because that information helps us im...
Thu, Feb 4, 2021 at 4:36 PM
I need to change the shipping address on my order.
If your shipping address is incomplete or wrong, please submit a support ticket (https://help.apstylebook.com/support/tickets/new) or call 833-249-5020 for ...
Thu, Feb 4, 2021 at 4:24 PM
I wanted to renew but instead I created a new account. How do I apply my payment to my existing account?
If you created a new account with your order instead of renewing an existing subscription, please submit a support ticket (https://help.apstylebook.com/supp...
Tue, Feb 9, 2021 at 6:14 PM